Our Services

ProTech Secure is perfect for offices who need an IT provider to help with backups, monitoring, maintenance, helpdesk and security. This package includes:

• 24/7 Server & Workstation Monitoring
• Server & Workstation Remediation
• Vendor Management
• Patching & Updates
• 100 GB File Level Cloud Back-Up-Storage
• Anti-Virus & Anti-Malware
• Server & Health Alerts
• Secure Remote Access Account
• Monthly Report
• Discounted On-Site Pricing
• Unlimited Remote and Phone Support
• Dedicated SOC Team
• Ransomware Protection & Rollback
• Endpoint Secure Protection

The ProTech Secure+ includes everything listed in ProTech Secure and adds on 1TB of Hybrid Cloud backup for quicker recovery.

The ProTech Complete bundle offers the most comprehensive coverage and includes everything listed in ProTech Secure and ProTech Secure+ and adds on our Rapid Restore premium backup recovery service for even more security and data protection.

ServerSecure is an essential tool for making sure your server – and therefore your office – is always up and running. We monitor your server 24/7/365 to ensure it is working properly, backups are successful, and it is protected with HIPAA compliant, up-to-date AntiVirus software. If something goes wrong, chances are we’ll know before you do and we’ll alert you as soon as it happens. We’ll also send you a monthly performance report to help you plan server updates and stay on top of your technology.

ServerSecure Plus includes everything listed in ServerSecure with added remediation services. With ServerSecure, we will alert your office to any server issues so that you can alert your IT provider that service is needed. With ServerSecure Plus, we go one step further. We will not only alert you to server issues, but we will do the work necessary to resolve them.

Available as an add-on service to our ProTech Secure and ServerSecure packages, Desktop Defender allows you to add additional workstations to your package. Desktop Defender includes 24/7 workstation monitoring and essential maintenance and Microsoft security patches.

RansomGuard is a unique ransomware protection solution that covers prevention, detection, and response. This all-in-one endpoint software is focused on identifying and stopping ransomware attacks, even if the technique has never been used before.

DataSafe protects your practice’s most valuable asset – your data. This HIPAA compliant backup service goes beyond just storing your files. We monitor and manage your backups to ensure they’re working properly, and we fix them if they’re not. Because DataSafe has been designed specifically for dental practices, we understand which files are important in your practice management and imaging software, so in the event of a data loss, we’ll ensure you have the files you need.

Rapid Restore is a cloud-based disaster recovery solution designed to get you back up and running as soon as possible in the event of a data loss. Rapid Restore includes both block-level and local backups with up to 1 TB of data storage that can be recovered in just 1-2 hours, instead of the 1-2 days it can take to recover file-level backups! With Rapid Restore, we create a virtualization of your server in the cloud, so even if something happened to your office such as a flood, fire, or loss of power, you could still access all of your files and patient records.